Practical AI Skills for the Public Sector Workplace

AI skills for the public sector workforce

Live Tutor-Led AI Training for Public Sector Organisations

Develop AI Confidence Across Your Organisation

Artificial Intelligence is becoming an everyday workplace tool across the public sector. This live tutor-led course helps organisations equip their workforce with the knowledge and practical skills to use AI safely, responsibly and effectively. Learners build confidence through guided practice, gaining experience they can immediately apply within their own role.

Learning That Goes Beyond Demonstrations

Learners don’t simply watch AI demonstrations. Every session is delivered live by an experienced tutor who introduces each topic before learners complete practical activities on their own computer. Throughout the programme, learners ask questions, receive individual feedback and collaborate with others in an interactive online classroom, helping them develop confidence through practical application.

Course at a Glance

Delivery: Live tutor-led online
Learning style: Interactive and hands-on
Suitable for: Public sector organisations
Level: Beginner to intermediate
Practical learning: Throughout every session

Why AI Skills Matter

AI can improve productivity, support research and streamline routine tasks, but it must be used responsibly. Learners explore how to work with AI while protecting sensitive information, applying UK GDPR principles, verifying AI-generated content and maintaining appropriate human oversight.

How Learners Are Supported

Every learner follows a structured adult learning journey. Information, Advice and Guidance (IAG) helps learners understand the course before it begins. A short initial assessment enables the tutor to understand each learner’s existing AI knowledge and confidence.

Learning is delivered using the Recognising and Recording Progress and Achievement (RARPA) approach for non-accredited adult learning. Throughout the course the tutor provides guidance, monitors progress and gives constructive feedback. Learners regularly reflect on their development before reviewing their achievement against the learning objectives. The tutor then signposts appropriate next steps for continued professional development, helping learners build confidence as AI technologies continue to evolve.

What Learners Will Learn

Understanding Artificial Intelligence
Microsoft Copilot basics
Writing effective prompts
Data protection and UK GDPR
Recognising AI hallucinations
Understanding bias in AI
Verifying AI-generated content
Public sector ethics
Accessibility and inclusive communication

Every topic combines live demonstrations with practical workplace exercises.

Practical Workplace Activities

Learners complete realistic activities such as drafting professional emails, summarising reports, producing meeting notes, improving written communications, reviewing AI-generated content for accuracy and creating prompts for common workplace tasks.

Benefits for Learners

Learners develop practical AI skills, greater confidence and a clear understanding of how to use AI safely, responsibly and effectively within their day-to-day role.

Benefits for Your Organisation

Commissioning this course helps build a workforce that can use AI more confidently and consistently. Learners return to work with stronger awareness of data protection, responsible AI, verification techniques and productivity-enhancing practices that support effective public service delivery.

Quality-Assured Adult Learning

Gtec Media delivers this programme using recognised adult learning practices, including Information, Advice and Guidance (IAG), initial assessment, RARPA, ongoing tutor feedback, learner reflection, end-of-course review and continuous evaluation to support ongoing quality improvement.

Who Should Attend?

Suitable for learners employed by local authorities, NHS organisations, housing associations, charities, government agencies and other public sector organisations. No previous AI experience is required.