Live Tutor-Led Digital Workplace Skills Training for Public Sector Organisations
Build a More Digitally Capable Workforce
Modern public sector organisations rely on digital systems to communicate, collaborate and deliver services. This practical live tutor-led online course helps organisations build a workforce that can work confidently, safely and efficiently in today’s digital workplace. Rather than focusing on one software application, the course develops the wider digital skills, behaviours and judgement employees need every day.
Learning That Reflects the Real Workplace
Learners don’t sit back and watch presentations. Every session is delivered live by an experienced tutor who demonstrates practical techniques before learners apply them immediately on their own computer. Throughout the programme, learners ask questions, receive individual feedback and collaborate with others in an interactive online classroom. This practical approach builds confidence because learners leave with experience of completing realistic workplace tasks, not simply watching demonstrations.
How Learners Are Supported
Every learner follows a structured adult learning journey. Before the course, Information, Advice and Guidance (IAG) helps learners understand the programme and expected outcomes. A short initial assessment allows the tutor to understand each learner’s existing digital knowledge and confidence. Learning is delivered using the Recognising and Recording Progress and Achievement (RARPA) approach. The tutor monitors progress, provides feedback and encourages learners to reflect on how new knowledge can improve their day-to-day work. At the end of the programme, learners review their progress against the learning objectives and identify how they will apply their new skills within their current role. The tutor signposts appropriate next steps for continued professional development as digital technologies evolve.
What Learners Will Learn
• Working confidently in a digital workplace
• Digital-first thinking
• Information management
• Cyber awareness
• Recognising phishing and online scams
• Safe handling of sensitive information
• Digital accessibility
• Evaluating online information
• Responsible use of AI alongside existing workplace systems
• Improving everyday workflows
Practical Workplace Activities
Learners complete tutor-guided exercises based on realistic workplace situations, including identifying phishing emails, organising digital information, evaluating online information, improving digital communications and applying safer digital working practices.
Benefits for Learners
Learners gain greater digital confidence, stronger cyber awareness and practical skills they can apply immediately within their own role.
Benefits for Your Organisation
Commissioning this course helps build a more digitally capable workforce. Learners return to work with improved digital confidence, better information handling practices, stronger cyber awareness and more effective use of workplace technologies.
Quality-Assured Adult Learning
Gtec Media delivers this programme using recognised adult learning practices including Information, Advice and Guidance (IAG), initial assessment, RARPA, ongoing tutor feedback, learner reflection, end-of-course review and continuous evaluation to support ongoing quality improvement.
Who Should Attend?
Suitable for learners employed by local authorities, NHS organisations, housing associations, charities, education providers, government agencies and other public sector organisations.
